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Ready For An Upgrade

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Computer Technician

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Consumer Initiative Fund

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  • Feb 5 - July 29, 2024

  • Virtual over Zoom

  • 3-4 hrs per week

  • All course materials provided


  • Computer Fundamentals course or a foundational computer proficiency

  • A computer, webcam and microphone

  • Internet access


  • Your clinician or IAN

  • (604)209-0365

  • Computer Skills Program



Skills Program

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Frequently Asked Questions

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What is the Computer Technician Training?

Embark on a comprehensive journey into the dynamic world of Information and Communication Technology (ICT) with our all-encompassing Computer Technician Training course. This program provides a holistic understanding of essential IT components, such as mobile devices, networking, hardware, virtualization, cloud computing, troubleshooting, operating systems, software troubleshooting, security, and operational procedures.

Who can participate?

This course is meant for clients who can demonstrate a fundamental computer proficiency. This includes how to navigate the web, create and download documents, use the Zoom video conferencing app, and successfully navigate around their computers. Clients who have taken the Computer Fundamentals course are also eligible to register for the program. Each participant will be required to schedule a 20 minute orientation with the program facilitator prior to the start of classes.



What is the course schedule?

Classes begin February 5th 2024 and will continue until July 29, 2024. Classes will be held every Monday from 2 - 4 pm and one other day during the week, to be decided.



How will the course be presented?

The classes will be virtual, presented using the Zoom video conferencing app which can be downloaded for free at



What will happen during each class?


During each class, participants will be introduced to the course content through powerpoint presentations, lectures, videos, group activities and assessments. Participants will also be encouraged to participate actively in their learning through discussions, group work, problem-solving, and independent projects.


All participants MUST turn on their webcams for checkins and group activities. Clients are strongly encouraged to turn on their webcams for the entirety of each class.



Why should you take this course?

Whether you are looking to advance your current career, explore a new professional path, or validate your expertise with a certification, this course is your gateway to a thriving future in the world of IT. The Computer Technician Training is tailored for individuals seeking to broaden their knowledge in ICT, making it an ideal choice for those who aspire to enhance their computer skills.


It is also designed for those contemplating a career entry into the IT sector. Individuals aspiring to attain A+ certification as an entry-level IT technician will find this course invaluable. It covers all the information needed to pass the two CompTIA A+ certification exams. In addition, many candidates will be eligible to obtain free vouchers to cover the cost of both exams.


How can I register?

Contact your clinician or call IAN at (604)209-0365.


Additional Information

Cost:  Free


Date:  February 5 - July 29, 2024

Time:  Mondays 2:00 - 4:00 pm plus an additional weekday, to be determined

Location:  Virtual classroom (Zoom video conferencing app)

Prerequisites:  A fundamental computer proficiency or Computer Fundamentals course

Requirements:  A Computer (laptop or desktop), webcam, microphone, and internet access

Materials:  All materials will be provided 

Course Outline (Modules):


Unit One

1.0:  Mobile Devices

2.0:  Networking

3.0:  Hardware

4.0:  Virtualization & Cloud Computing

5.0:  Hardware & Network Troubleshooting


Unit Two

1.0:  Operating Systems

2.0:  Security

3.0:  Software Troubleshooting

4.0:  Operational Procedures
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